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- Articles coming soon
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- Articles coming soon
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- Full Return Process
- How can I manually add a reward to a subscription that is supposed to process today?
- How do I consolidate multiple or duplicate accounts?
- How do I get a coupon to adjust the price?
- How do I reset a password in WP?
- How do I update an address on an order?
- How do we do a hard refresh?
- How do we make Bulk Notes?
- How do we request payment in Podium?
- How often do subscriptions process?
- How to troubleshoot incorrect shipping costs or No Shipping Rates found on subscriptions?
- Ordered wrong items, how do we fix it?
- What if a customer/rep wants to delete their account?
- When do we use Podium to charge customers/reps?
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- Can I add product(s) to an order already placed?
- Do we expedite shipping?
- Full Return Process
- How do I do an exchange?
- How do I start a return or issue RMA?
- How do I update an address on an order?
- How do we request payment in Podium?
- How to troubleshoot incorrect shipping costs or No Shipping Rates found on subscriptions?
- What are Research Samples?
- What do I do once we receive a return?
- What do we do with Research Samples?
- What is the protocol for when someone purchases in person?
- What is the protocol when someone comes in to pick up their order?
- When do we use Podium to charge customers/reps?
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- How can I manually add a reward to a subscription that is supposed to process today?
- How do I process a Subscription now in WP?
- How often do subscriptions process?
- How to troubleshoot incorrect shipping costs or No Shipping Rates found on subscriptions?
- What happens if you resume a subscription?
- Why would a subscription be paused?
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- Articles coming soon
When can we change Placement?
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Last Updated On
byMallary
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If the Reps enrollment date is outside of 10 days, they have to fill out the renova_placement_change_form from the Team Office and submit to corporate@renovaworldwide.com
If the Reps enrollment date is within 10 days of the placement change request, we can do the move for them. Also direct them how to do so in their account. Place their own enrolled Reps where they desire right from their Dashboard:
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- Once you login hover over Representative and click on Dashboard. Scroll down to see Change Placement Available(if there are non available reach out to support@renovaworldwide.com)
- Click move on the desired Rep
- Click the dropdown menu and select the Parent name or click View My Genealogy to see your Placement Tree and place directly there
- Follow prompts to complete Placement process
(See How do I change the Placement?)
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