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What is the protocol for when someone purchases in person?

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When someone comes in and purchases product (except CBD),

  1. Find them in the system,
  2. Place the order for them through Shop,
  3. Have shipping Fulfill the order from the inventory in the back(slack or call)
  4. Write the order details on the sheet on Jennifer’s desk and have them initial
  5. Slack Shipping the name, order number, sales order number*, and DNS (do not ship). (Example: Kirk Thompson Order 23432/SO2395: DNS)
  6. Initial “Notified Shipping” Column on the log sheet

*Sales Order number can be found by looking up the order in Orders and looking to the column on the far right.

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