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What can I do in Hyperwallet?

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In HW we can

  1. View Consumer Account by clicking ‘View-Consumer Account’ to login as them and see what they see(there is limited access. We cannot set up transfer methods, transfer funds, tax forms or request cards for them they have to do those)
  2. Update account information(name, birthdate, SSN, phone number, address) under Update Account Profile
  3. *You CANNOT do any of this if account is locked, see What do I do if Hyperwallet account is Locked?
  4. See transaction history(adjust date) and current balance under Balance/Transactions
  5. Update email under Security Profile
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