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How do I do an exchange?

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Shipping will notify Customer Service(Jen or Mallary) to create an in-store credit coupon.

  1. once the coupon is created, there is an email template to enter the code and amount they receive to send to their email.
  2. If they gave you permission to place new order for them and charge card for shipping, you can do so using the coupon and you do not need to send email.
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