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Can I add product(s) to an order already placed?

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  1. No, we cannot edit an order that is already placed. However, there is a work around to make the customer happy.

If the order has not shipped yet

  1. login to their account
  2. select product they would like to ‘add’ and add it to the cart
  3. apply bulk discount if applies(we only allow bulk discounts to multiple orders in the case they are adding to it before it ships)
  4. add “freeshipping” coupon
  5. place order
  6. Slack order numbers to Alisha and let her know they need to be shipped together
  7. Note in WP
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